Terms and conditions
We offer 30 days money back on unopened, tamper-proof sealed or defective items. No refunds are provided in cases of physical damage or used products.
Services or treatments that have already been completed are non-refundable.
Gift certificates are non-refundable
Tuition deposits are refundable as long as you reschedule your course 48 hours before it starts. Cancellations are non-refundable.
All courses purchased are only refundable within 48 hours after we receive payment. If a student has received access to online course material or has participated in any amount of in-class training, then tuition fees are 100% non-refundable.
Promotions and packages
Promotions and special discounts are subject to a 48 hour refund period from the moment they are purchased. If you change your mind for any reason, you can request a full refund within 48 hours. After 48 hours, you can only transfer your purchase to another person as a gift or use its value amount for any other treatment of similar value. Treatment packages or promotions cannot be exchanged for cosmetic products. If you have used treatments from the package or promotion, the discounts previously received by the client will be deducted from the refund amount.
Refund requests are processed within 10 business days. The funds will be returned using the same payment method or depending on the third-party payment company policies. In some situations, the refund may require a signed form, non-disclosure agreement or any other contract before processing the refund. If that is the case, the refund is processed after the signature is received, and delays may apply.
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page, and visit time.
Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.
The information is used to enhance the visitor experience when using the website to display personalized content and possibly advertising. By interacting with this website, you agree that new-age spa may send you news and promotions via SMS or text messaging.
E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
If you have subscribed to one of our services, you may unsubscribe by following the instructions included in the e-mail you receive. You may block cookies via your browser settings, but this may prevent you from accessing certain website features.
The general guidelines presented on this page offer clients and visitors a clear idea of our terms and conditions. In addition to ensuring clients that their information is safe when using our website. Although we try to be as detailed as possible, some information listed on this page may be subject to change and be updated according to laws and regulations in Canada. Please contact our customer service by phone or email for any claim or inquiry.
Disclaimer by the customers deciding to enter our facilities
It is my choice to receive spa treatments. I realize that the treatment is being given for the well being of my body and mind. I agree to communicate with my service provider any time I feel my well-being is being compromised. I understand that the service providers do not diagnose illness, disease, or any physical or mental disorder, nor do they prescribe medical treatment or pharmaceuticals. I acknowledge that spa services are not a substitute for medical examination or diagnosis and that it is recommended that I see a primary Health Care provider for that service. I have stated all medical conditions that I am aware of and will update the service provider of any changes in my health status. I understand that all New Age Beauty Centers Inc. employees are licensed professionals and that by law, they have the right to refuse service on any client at any time if they feel as though their well-being is compromised. I understand that all and any treatments may require MORE than one appointment for visible results.
RISKS OF TREATMENT
I understand and voluntarily accept the risks associated with the facial and/or any other services, including but not limited to: Massage, Facials, medical spa treatments, Laser hair removal, Laser facial treatments, scalp micro-pigmentation, permanent makeup, micro-needling, dermaplaning, hydra jelly peel-off mask, collagen face mask, hyaluronic acid serum application, any lotion or cream application, teeth whitening, hydrogen peroxide gel application, LED light application, LASER application on any part of my body and/or the risks associated with the use of any of the location’s facilities such as hallways, waiting room, treatment rooms, bathrooms and/or exterior entrance and parking. Except where prohibited by law, I acknowledge and voluntarily assume the risk of injury, accident or death which may arise from the use of any other program, event or activity.
I agree that New Age Beauty Centers Inc. will not be liable for death or any injury, including, without limitation, personal, bodily or mental injury, economic loss or damage to me resulting from negligence, other acts in New Age Beauty Centers Inc., anyone acting on New Age Beauty Centers Inc.’s behalf, or anyone using the services of the facilities of New Age Beauty Centers Inc., to the fullest extent permitted by law. Together with New Age Spa rules and regulations, this agreement constitutes the entire agreement between you and us and cannot be amended, except in writing by both parties. Myself and/or any of my heirs, executors, representatives, or assignee’s hereby released New Age Beauty Centers Inc. from all claims or liabilities for death, personal injury or property loss or damages of any kind sustained while on the premises, during the use of any advice or services provided by an employee, independent contractor or any representative of New Age Beauty Centers Inc. I agree that this application and waiver is in effect for all treatments, facials and/or any other services and will not expire unless specifically requested by both parties. I understand that New Age Beauty Centers Inc. is a tranquil and professional environment. Any inappropriate behaviour may result in the termination of my services, and full payment is expected. I agree to the above terms and release New Age Beauty Centers Inc. and its employees from any liability by signing this form.
By physically entering our establishments, you acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 by your mere presence within this establishment and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You understand that the risk of becoming exposed to or infected by COVID-19 may result from the actions, omissions, or negligence of yourself and others, including, but not limited to, employees, volunteers, and program participants and their families. You hereby release the business from any claims arising from or connected with any direct COVID-19 impact while visiting.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
12. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
13. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.